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Public Health New Mexico

New Texting Option For Warmline Support


The state’s Peer-to-Peer Warmline has introduced a texting option. This could help more locals early on so they won’t need to call a crisis hotline later.

Opening up about your personal problems can be intimidating, especially when it’s to a stranger.

Wendy Linebrink-Allison runs the state’s hot and warm lines. She said texting could give people a better sense of control over the conversation.


"Maybe they feel more comfortable writing it out, and thinking about what they’re saying before they have a conversation with somebody," she said.

Texting could make the line more appealing to people who have anxiety, or a busy day, or to those who just prefer to text.

The warmline employs specialists who’ve experienced their own addiction or mental health issues. So people reaching out can talk to someone who might understand them on a more intimate level.


  • People who want someone to talk to can text or call the warmline at 1-855-4NM-7100.
  • The New Mexico Crisis and Access Line number is 1-855-NMCRISIS.
  • There's also the National Suicide Prevention Hotline at 1-800-273-8255.

KUNM’s Public Health New Mexico project is funded by the W.K. Kellogg Foundation, the McCune Charitable Foundation, and the Con Alma Health Foundation.

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